Using experience gained by facilitating the determination of root causes in schools and in industrial settings, as well as lessons from research and literature both within and outside of education, this paper provides a recommend process, and detailed protocols and tools for defining problems to be investigated and determining their root causes.

This The Arizona Republic article examines the three key areas of mathematics teaching and learning: ways of doing, ways of thinking and habits of thinking.

This American Mathematical Association of Two-Year Colleges (AMATYC) article examines the three key areas of mathematics teaching and learning: ways of doing, ways of thinking and habits of thinking.